Fri 15 November 2019

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Scam Phone Calls Offering Refunds for Thomas Cook Customers

Alert message sent 26/09/2019 15:01:00

Information sent on behalf of Local Authority


Reports are being received of residents receiving bogus calls and messages offering “refunds” by people claiming to be acting on behalf of “Thomas Cook”.   

We would urge people to be vigilant of all unsolicited calls, texts or social media messages that ask for personal or financial details, and not to click on the links in unexpected emails.

If you are receiving a lot of unwanted calls, consider talking to your land line provider or purchasing a telephone with call blocking functions. 

The Government has produced this advice for all those affected by the closure of Thomas Cook.

More general consumer advice about holidays can be found on the Nottinghamshire County Council website.
 
Message sent by
Sharon May (Nottinghamshire County Council, Trading Standards Officer, Notts)

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